Policy Privacy

Data privacy and security

SPEEDHUB SOLUTIONS SRL (hereinafter referred to as SPEEDHUB.EU) with headquarters in Bucharest, Romania, Europe (through the SPEEDHUB.EU website) processes personal data in accordance with Romanian and EU regulations

In accordance with the GDPR Regulation, your rights related to personal data:

* Right to information - You can request information about the processing of your personal data;

* Right to rectification - You can rectify inaccurate personal data or fill it in;

* The right to delete the data ('the right to be forgotten') - you can obtain the deletion of the data, if the processing was not legal or in other cases provided by the law;

* The right to restrict the processing - you may request restriction of processing if you challenge the accuracy of the data, as well as in other cases provided by the law;

* Opposition right - You can oppose in particular data processing that is based on our legitimate interest;

* Data portability - You may receive, under certain conditions, the personal data you have provided us in a format that can be read automatically, or you may request that the data be transmitted to another operator;

* Right to file a complaint - you can complain about the way of processing personal data to the National Supervisory Authority for Personal Data Processing;

* Right to withdraw consent - in cases where processing is based on your consent, it can be withdrawn at any time. Withdrawal of consent will only have effect for the future, processing prior to the withdrawal remaining valid;

* he right not to be subject to automatic automated decisions or profiling related to automated decisions: you can ask for and get human intervention about that processing, or you can express your point of view about this type of processing.

You can exercise these rights, individually or collectively, very easily, by simply sending a request to the email address dpo [at] speedhub [dot] eu

The processed personal data includes name, surname, address, phone number, e-mail address, CNP, and details of the orders sent to the subscriber. Your personal data will be stored and processed for a period of time to achieve the purpose of the processing.

You have the right to require the operator to access your personal data, rectify, delete or restrict the processing, as well as the right not to process or transfer it. You also have the right to portability of data under certain conditions.

By creating an account and / or making an order you agree that SPEEDHUB SOLUTIONS SRL will record and keep your personal data confirmation / order registration / order confirmation / identity / registration confirmation by SPEEDHUB.EU at the TLD supplier registered contact details / use of contact data to present your service status or to provide you with promotional / email services no more than 2 times per month for emails or contain vouchers / shopping coupons for services provided by SPEEDHUB.EU .

You can always choose to unsubscribe from the newsletter by clicking on the 'UnSubscribe' link or by contacting us in the contact form. This unsubscription does not affect notification emails for: new orders, service renewal, technical notifications on your active services, invoices, or password retrieval.

Your personal data may be processed by other entities designated by SPEEDHUB SOLUTIONS SRL to process the data on its behalf and on its behalf. However, SPEEDHUB SOLUTIONS SRL remains the operator of your data. Thus, it is possible to transmit the data to public authorities, external consultants, empowered to whom we have outsourced the provision of certain services in Romania or abroad or the European Union / European Economic Area, but we always ensure that we provide appropriate safeguards for data protection for example, contractual terms of confidentiality and data protection).

Data such as: Card Number, Card Expiration Date, Card Holder Name, Card Type, and CVV Code are managed exclusively by the MobilPay / Paypal.com Payment Processor (more details at www.mobilpay.com and www.paypal.com respectively) . The processing of the 3D Secure PIN or Password is processed on the 3D Secure page managed exclusively by the VISA or Mastercard payment processor in a popup that is managed by the Bank that issued the card used for payment. All this bank information is not saved or stored in any way by SPEEDHUB SOLUTIONS SRL

We inform you that all payments made through the MobilPay / PayPal processor are done with CVV and if necessary by checking in the 3D Secure portal (make sure that you have activated this service for your safety and that you only know this code).

SPEEDHUB SOLUTIONS SRL may request under certain conditions and for certain services presented to legal entities Copy of company registration to the Trade Register / Copy of the last invoice for the domain you own, letter of recognition of the person responsible for managing the company account in relation with Speedhub Solutions SRL and SSL Comodo, RapidSSL, Thawte (business validation) or extended validation type certificates.

The SPEEDHUB.EU site uses the HTTPS protocol, which provides data encryption during their transfer between the client's browser and the SPEEDHUB SOLUTIONS SRL servers.

All information entered on www.speedhub.eu , www.mobilpay.ro , www.paypal.com as well as in the 3D Secure popup of your banking service provider is transmitted through a secure connection HTTPS). Always check the site's certificate in which you enter your data for it to authenticate the above mentioned site identities.

SPEEDHUB SOLUTIONS SRL does not request by e-mail or telephone the following personal or private data: Password for client account / Password for hosted services / Code EPP / Credit Card No. / CVV No. / 3D Secure Code / Password for PayPal / CNP / ID No. If you have been asked for this information, please contact us.

Also, if you have entered your personal data into a bogus site and you have already sent the form data, contact the bank that issued the card and accurate information about the steps you have taken and your banking information sent for them to take action and advise you on blocking temporary your bank account

 

We inform you that access to your personal data is secured with user and password for the customer account (used by the client - the owner of the personal data) and for the central administration panel of the website (used by the administrator - personal).

 

INFORMATION NOTE ON DATA PROTECTION

According to the the Romanian and EU regulations on the protection of individuals with regard to the processing of personal data and the free movement of such data, SPEEDHUB SOLUTIONS SRL (through the website SPEEDHUB.EU) has the obligation to manage safely and only for the specified purposes, the personal data that ni you provide them about yourself, a member of your family or another person.

The purpose of data collection is: Creating a customer account, activating products, and billing to the customer.

You are required to provide the data, which is required for: creating the customer account, activating the products and billing to the customer. Your refusal determines the inability to activate your customer account, service provision, and billing.

The registered information is intended for use by the operator and is only communicated to the following recipients: Providers of electronic services presented on the site that we intermediate for you (ssl certificates and web domains).

By completing your personal data and accepting the creation of an account, you agree to receive information about products, services, events, etc. offered or promoted by SPEEDHUB SOLUTIONS SRL.

According with Romanian and EU regulations, you have the right to access, to interfere with the data, the right not to be subject to an individual decision and the right to appeal to the court. At the same time, you have the right to oppose the processing of personal data that you are looking at and to request data deletion *. In order to exercise these rights, you may address a written request at the dop [at] speedhub [dot] eu . Your right to address to justice is also recognized.

If any of your data is incorrect or needs to be updated, please inform us as soon as possible.

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Observation:

*any person has the right to oppose, for legitimate reasons, the processing of data concerning him / her. This right of opposition may be excluded for certain processing provided by law (eg processing by financial and fiscal services, police, justice, social security). Therefore, this mention can not be made if processing is of a mandatory nature;

*any person also has the right to oppose, free of charge and without any justification, the processing of his or her personal data for direct marketing purposes. The way "verbal" information is used, exceptionally, in the case where information can not be made in other ways (eg information by means of telephone conversations, if they are recorded).

 

Last Update: April 04, 2024